Privacy Policy
Last updated: June 2025
Addictive Digital Limited (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or interact with us.
Who We Are
Addictive Digital Limited
Company Number: 15955683
Registered Address: 8 Farrier Close, Sale, Manchester, United Kingdom
Office Address: 1 Hardman Street, Spinningfields, Manchester, United Kingdom
Email: info@addictivedigital.co.uk
Phone: 0161 515 4935
What Data We Collect
We may collect and process the following types of personal data:
- Name
- Email address
- Phone number
- Company name
- IP address
- Browser and device information
- Pages visited and behaviour on our website
How We Collect Your Data
We collect personal data when you:
- Fill out contact forms on our website
- Book a meeting via Calendly
- Communicate with us by phone or email
- Visit our website (via tools like Google Analytics, Meta Pixel, and Lucky Orange)
How We Use Your Data
We use your personal data to:
- Respond to enquiries and communicate with potential or existing clients
- Schedule and manage consultations or meetings
- Provide digital marketing services (PPC, SEO, CRO, etc.)
- Analyse website performance and user behaviour
- Run advertising and retargeting campaigns
- Improve our website, content, and services
Legal Basis for Processing
We rely on the following legal bases under the UK GDPR:
- Consent – for marketing communications and the use of cookies
- Contractual necessity – to fulfil obligations when you engage our services
- Legitimate interests – to analyse, improve, and promote our services in a way that does not override your rights
Sharing Your Data
We may share your data with trusted third parties for the purposes listed above, including:
- Google (Google Analytics and Ads)
- Meta (Facebook and Instagram Ads, Pixel tracking)
- Lucky Orange (heatmaps, session recording)
- Calendly (meeting scheduling)
These providers only process data on our behalf and are required to protect it.
International Transfers
Some of our service providers may process your data outside the UK or the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your personal data.
Data Retention
We do not retain personal data longer than necessary. Retention periods depend on the type of data and reason for collection. For example:
- Enquiry data is kept as long as needed to respond and follow up
- Client data is retained as long as required to deliver services and meet legal obligations
- Analytics data is retained according to the default settings of third-party platforms
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at info@addictivedigital.co.uk or call 0161 515 4935.
Cookies
Our website uses cookies and tracking technologies to improve user experience and run effective advertising campaigns. These include:
- Google Analytics
- Meta Pixel
- Lucky Orange
We are in the process of implementing a cookie consent tool that will allow you to accept or reject cookies based on your preferences.
Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be available on our website and the “Last updated” date will be revised accordingly.
Cookies Policy
We use cookies to improve your browsing experience, provide analytics, and tailor advertising. By using our site, you agree to our use of cookies unless you opt out via the upcoming cookie consent banner.
Types of cookies we use:
- Essential cookies: Required for basic site functionality
- Analytical cookies: Help us understand user behaviour
- Marketing cookies: Used for ad targeting and retargeting
You will soon have full control over your preferences via our consent management tool.
Terms of Use
By accessing and using this website, you agree to the following:
- Content Ownership: All content on this site is owned by Addictive Digital Limited and may not be reproduced without permission.
- Use of Site: You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
- No Guarantee: While we strive for accuracy, we do not guarantee the content is always current, accurate, or complete.
- Limitation of Liability: We are not liable for any loss or damage resulting from the use of our website.
- Links to Other Sites: Our website may contain links to external websites. We are not responsible for their content or privacy practices.
For any questions about these terms or our privacy practices, contact info@addictivedigital.co.uk.
